HR Shared services: pladis Global and Godiva Chocolatier, Inc.

Packaging Supervisor – PM Shift

Job Locations US-PA-Reading
Area of Interest
Supply Chain




Who we are today

Godiva is broadly recognized as the worldwide leader in super premium chocolates, through over 600 retail stores, 40,000 points of sale and over 800 Travel retail points of sale in more than 80 countries. Godiva's commitment to excellence is also apparent in its Gold Ballotin Collection and seasonal packaging which have earned Godiva a global reputation for design excellence. Godiva manufactures and markets a broad portfolio of indulgent products, including boxed premium chocolates, small chocolate treats, dipped fruit, biscuits/cookies, coffee/cocoa, blended chilled beverages and other premium chocolate products all bearing the Godiva name. Godiva has recently taken meaningful and successful steps to broaden its portfolio beyond chocolate gifting into the high growth, self-consumption and home entertainment/sharing segments of the marketplace across the Globe. Godiva products are manufactured in Brussels, Belgium and Reading, PA and select co-manufacturing locations globally. The company has approximately 5,000 employees around the world. Why us? If you love our brand, are a chocolate lover and are passionate about making a difference for a global company please consider a career with us. We are looking for people who love taking initiative and becoming part of a fast moving company.


Manage the overall Packaging/Wrapping shift activity within the GODIVA N.A. manufacturing facility (Reading Plant) encompassing employee safety, fiscal direct labor accountability, uncompromising product quality, capital project execution, new product introductions, food safety, and employee relations. Direct all product flow activity from work-in-progress staging to the packaging of finished goods. Directly supervise hourly line leaders, approximately 50 hourly full-time and 100 temporary employees. Ensure effective communication across three shifts of Packaging operations, Processing operations, temporary employment agency representatives, and all manufacturing support functions, including Quality Assurance, Safety, Maintenance, Production Planning, etc. Contribute to Strategic Planning relating to Production at the Reading plant.





Principal Accountabilities:

  1. Insure a safe work environment for all employees, including strict adherence to the Safety Matrix
  2. Produce packaged finished goods to budgeted labor targets and quality specifications and insure customer service levels
  3. Perform employee relations functions pertaining to the hourly workforce
  4. Fully support execution of New Product Development
  5. Lead and support capital projects and productivity improvement initiatives
  6. Manage compliance to GMP, HACCP, Food Safety and OCP requirements
  7. Perform various administrative functions including daily scheduling, time and attendance, vacation scheduling, etc.
  8. Develop labor costs for finished goods as directed and participate in the new product feasibility function
  9. Fully support, and participate in Lean Manufacturing Programs
  10. Evaluate and make recommendations to Packaging & Wrapper schedules to run as efficiently as possible.
  11. Work with Temporary Labor Service to plan crewing of interim employees & evaluation of their performance.






Basic Qualifications: Years of Relevant Experience: 5yrs

Educational Requirements: High School diploma

Must be legally authorized to work in the US on a permanent basis


Preferred qualifications:

  • Bachelor’s degree in a related field.
  • Excellent people and supervisory skills.
  • Excellent communication skills (both written and oral). Ability to put into writing, information that has only one interpretation. Ability to both formally and informally present to peers and management. Ability to develop logical arguments and articulate them appropriately and professionally in all situations.
  • Excellent analytical skills. Ability to analyze complex data and operational problems, including the ability to construct appropriate solutions to achieve desired outcomes.
  • Experience with executing various manufacturing techniques, including Lean Manufacturing.
  • Ability to participate and lead cross-functional teams to achieve a desired outcome.
  • Project management skills; the ability to coordinate activities, including identification, justification, selection, purchase, installation, and implementation of capital projects to achieved desired outcome.
  • Understanding of numerous product and packaging processes, most importantly chocolate candy manufacturing, and package assembly systems.
  • Strong Business Acumen

Job Complexity:

  • Full accountability for manufactured finished goods production on respective shift, components (40% unique single-use) against highly variable demand.
  • Ability to understand, comprehend, support, and execute the implementation of various manufacturing techniques, including Lean Manufacturing, in order to optimize total supply chain cost.
  • Accountability for ensuring the highest product quality standards are routinely met while maintaining Packaging GMPs and regulatory compliance for Packaging shift operations.
  • Assist in managing and maintaining a non-union work environment.
  • Working closely with other departments, determine and seek approval for complex Product Standard, Production Planning, Product Quality, Engineering, Product Development, Safety, and HR problems. Influence and direct others not within span of control to achieve desired outcome.
  • Directly supervise others responsible for Packaging line operations, including but not limited to product specific fiscal accountability, quality, project execution, safety, and personnel related issues.
  • Perform annual performance evaluations for Packaging Line Leaders in order to enhance Packaging operations and provide growth and enrichment for front-line supervision.
  • Financial labor accountability for all aspects of Packaging shift operations.
  • Support new product launches.
  • Participation from conception to execution in the new product development process as it relates to Packaging.
  • Participation in the identification, selection, purchase, installation, and implementation of all capital projects as they relate to Packaging.
  • Determine causes of waste (Labor, Product Loss, etc.) then develop and execute plan to reduce such waste.
  • Support the development and execution of the N.A. Manufacturing Strategic Plan.

Working Conditions: 

Plant Manufacturing and Office environment with less than 5% travel


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Godiva appreciates your interest and consideration of our company. We regret that we will not be able to respond to every resume submission. Only those candidates who best meet our needs shall be contacted. Again, thank you for your consideration.


Godiva appreciates your interest and consideration of our company. We regret that we will not be able to respond to every resume submission. Only those candidates who best meet our needs shall be contacted. Again, thank you for your consideration.


Godiva Chocolatier is an Equal Opportunity Employer, M/F/Disability/Veterans.


Search Firm Representatives please read carefully: Godiva is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Godiva via-email, the Internet or directly to hiring managers at Godiva in any form without a valid written search agreement in place for that position will be deemed the sole property of Godiva, and no fee will be paid in the event the candidate is hired by Godiva as a result of the referral or through other means.




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